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Legal

Privacy policy

What we collect, why we collect it, and what we never do with it.

Draft wording prepared for the dealership. It must be reviewed and approved by the client legal advisor before launch.

What we collect

If you browse without an account we collect nothing that identifies you. Your basket is stored in your own browser, not on our servers.

When you create an account or place an order we collect what is needed to complete the sale.

  • Name, email address and mobile number.
  • National ID or Iqama number, where required to register a vehicle.
  • Delivery address, when you choose delivery.
  • Order and payment records, including the status of a bank transfer.

Why we collect it

To issue and fulfil your order, to register the vehicle in your name, to verify payment, and to contact you about a reservation you have placed.

We do not sell your data, and we do not share it for advertising.

Payment data

Card and instalment details are handled by the payment provider you choose at checkout and are never stored on this site. Where you pay by bank transfer, we keep the reference you supply so the operations team can match it to your order.

Sharing

We share what is necessary with the payment provider you select, and with authorities where vehicle registration requires it. Nothing else leaves the dealership.

How long we keep it

Order and vehicle registration records are kept for the period required by Saudi law. Account details are kept while your account is open.

Your choices

You can ask to see, correct or delete the personal data we hold about you. Clearing your browser data removes your basket from that device immediately.

To make a request, contact either branch.

Privacy policy | Eastern Car